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Austin Healthcare And Rehabilitation Center

3.1

(

reviews )

3509 Rogge Ln, Austin, TX 78723

Assisted living facility

Retirement community

Contact

(512) 926-2070

Hours

About This Community

Austin Healthcare And Rehabilitation Center is a large skilled nursing facility located in Austin's East MLK neighborhood. It provides 24/7 nursing care and assistance with daily living activities like bathing and medication management. The community features a variety of amenities including arts and activity rooms, a fitness center, walking paths, and resident-run programs designed to engage seniors physically and socially. Positioned near medical centers such as Dell Children's Medical Center, it offers convenient access to specialized healthcare. While the facility aims to support residents with comprehensive services, recent reviews indicate challenges with management, staffing, and facility upkeep that families should consider.

Review Sentiment Analysis

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Recent Reviews

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Senior Path Insights

Community Voice

What People Appreciate

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Common Concerns

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Living Environment

Cleanliness & Maintenance: Multiple reviews describe the facility as old, dirty, and rundown, with insufficient housekeeping and maintenance leading to flooding issues and unsanitary conditions.

Atmosphere & Community Feel: The atmosphere is reported as lacking warmth and engagement due to high staff turnover and neglect, with limited meaningful interaction between residents and caregivers.

Safety & Security: Concerns about safety are raised, including reports of neglect, missing medications, and unexplained resident deaths, suggesting inadequate supervision and security measures.

Family Experience

Families often report frustration with communication and management responsiveness. Many describe feeling compelled to remove loved ones due to neglect or poor care. Visits are marked by concerns over cleanliness and staff attentiveness, leading to low overall family satisfaction.

Care Approach

The center provides 24-hour nursing and assistance with daily living tasks, but reviews indicate inconsistent care quality. Staffing relies heavily on agency nurses unfamiliar with residents, resulting in neglect and medication errors. Management appears disengaged from improving care standards.

Value Consideration

With monthly costs ranging from $7,000 to $12,000, families express concerns that the facility does not deliver commensurate value given the reported issues with care quality, facility upkeep, and staff reliability. The high price contrasts with frequent complaints about neglect and poor management.

Recent Community Updates

Care Offered

Nursing Home Services:

24-hour skilled nursing care, medication management

Physical Therapy:

Rehabilitation programs for recovery and mobility improvement

Senior Services:

Long-term residential care, social activities

Hours of Operation

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

Community Amenities

Care services

Neighborhood Insights

Situated in Austin's East MLK neighborhood, the center is near essential medical facilities like Dell Children's Medical Center and local amenities including cafes and schools. The area offers practical access to healthcare and community resources but the immediate surroundings reflect an older urban environment.