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Bertram House of Swampscott

4.2

(

reviews )

565 Humphrey St, Swampscott, MA 01907

Assisted living facility

Contact

(781) 595-1991

Hours

24 hours (Mon-Sun)

About This Community

Bertram House of Swampscott combines historic charm with attentive assisted living and specialized memory care in a beautifully maintained setting just blocks from Massachusetts’ scenic coastline. Formerly the New Ocean House Hotel, it offers residents thoughtfully designed one-bedroom suites and a range of engaging activities including fitness, creative arts, and social outings. The culinary team crafts fresh, restaurant-style meals that residents savor in communal dining or private settings. A dedicated licensed nurse provides monthly wellness visits, supporting health and peace of mind. Families appreciate the community’s respectful atmosphere, strong staff commitment, and the vibrant energy that fills its inviting spaces.

Review Sentiment Analysis

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Recent Reviews

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Senior Path Insights

Community Voice

What People Appreciate

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Common Concerns

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Living Environment

Cleanliness & Maintenance: The facility is generally described as clean and well-maintained, with pride taken in upkeep; however, a few reviews mention lapses in cleanliness and maintenance concerns.

Atmosphere & Community Feel: Bertram House fosters a welcoming, family-like atmosphere with vibrant energy and strong resident-staff connections, supported by engaging activities and communal dining experiences.

Safety & Security: Families report feeling reassured by the attentive staff and stable leadership, contributing to a safe and supportive environment for residents.

Family Experience

Families consistently note excellent communication and a sense of inclusion when visiting. They feel comforted by the respectful, compassionate staff and appreciate being kept informed about their loved ones’ well-being. Visits often highlight the community’s warm environment and quality of care.

Care Approach

Bertram House emphasizes attentive, compassionate care with a focus on individualized support, especially for memory care residents. The team’s dedication and monthly wellness nurse visits reflect a commitment to residents’ health and dignity. Leadership fosters a culture of respect and responsiveness to resident and family needs.

Value Consideration

Pricing ranges from $6,000 to $9,000 monthly, reflecting the community’s comprehensive services, specialized memory care, and high-quality amenities. While some find it expensive, many families feel the level of care, dining quality, and environment justify the cost.

Recent Community Updates

Care Offered

Nursing Home Services:

24-hour skilled nursing care, medication management

Physical Therapy:

Rehabilitation programs for recovery and mobility improvement

Senior Services:

Long-term residential care, social activities

Hours of Operation

Monday

Open 24 hours

Tuesday

Open 24 hours

Wednesday

Open 24 hours

Thursday

Open 24 hours

Friday

Open 24 hours

Saturday

Open 24 hours

Sunday

Open 24 hours

Community Amenities

Care services

Neighborhood Insights

Located in Swampscott, Massachusetts, Bertram House sits near tranquil beaches and harbors, offering a peaceful coastal setting. The community is conveniently close to Boston and historic towns like Marblehead and Salem, with nearby medical centers and local amenities such as pharmacies, cafes, and parks enhancing daily life.