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Brookdale Carriage Club Providence

3.7

(

reviews )

5800 Old Providence Rd, Charlotte, NC 28226

Assisted living facility

Nursing home

Retirement community

Contact

(704) 365-8551

Hours

24 hours (Mon-Sun)

About This Community

Brookdale Carriage Club Providence is a luxury senior living community in Charlotte, NC, offering a blend of rural charm and urban convenience. Located on a serene 44-acre campus, it provides four levels of care: independent living, assisted living, memory care, and skilled nursing. Residents enjoy restaurant-style dining, a diverse calendar of events, and beautifully landscaped outdoor spaces. The community is enriched with amenities like a year-round pool, fitness center, and library, ensuring a vibrant lifestyle with support available 24/7.

Review Sentiment Analysis

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Recent Reviews

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Senior Path Insights

Community Voice

What People Appreciate

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Common Concerns

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Living Environment

Cleanliness & Maintenance: Some reviews mention issues with room preparation and maintenance, such as uncleaned rooms after renovations.

Atmosphere & Community Feel: The community is described as having a welcoming atmosphere with friendly residents and staff.

Safety & Security: Residents benefit from an emergency alert system and 24-hour staff availability for peace of mind.

Family Experience

Families often experience a mix of satisfaction and frustration. While some appreciate the community's amenities and setting, others face challenges with care coordination and communication. Visitors have noted difficulties in accessing the facility, highlighting the need for improved entry systems.

Care Approach

Brookdale Carriage Club Providence offers a comprehensive care approach with personalized plans tailored to individual needs. However, some families have reported discrepancies between promised and delivered services, particularly in medication management and access to medical care.

Value Consideration

The community's value proposition is influenced by its wide range of amenities and care services. However, pricing varies based on care needs, and some families have expressed concerns about the cost relative to the quality of care received.

Recent Community Updates

Care Offered

Nursing Home Services:

24-hour skilled nursing care, medication management

Physical Therapy:

Rehabilitation programs for recovery and mobility improvement

Senior Services:

Long-term residential care, social activities

Hours of Operation

Monday

Open 24 hours

Tuesday

Open 24 hours

Wednesday

Open 24 hours

Thursday

Open 24 hours

Friday

Open 24 hours

Saturday

Open 24 hours

Sunday

Open 24 hours

Community Amenities

Care services

Neighborhood Insights

Located in the Olde Providence North neighborhood of Charlotte, Brookdale Carriage Club Providence is surrounded by a serene residential area with easy access to local amenities like Eastover Pediatrics and Walmart Pharmacy. The community is close to cultural attractions such as The Mint Museums and Symphony Park.