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Brookdale Charleston Gardens

3.7

(

reviews )

800 Association Dr, Charleston, WV 25311

Assisted living facility

Nursing home

Retirement community

Retirement home

Contact

(304) 343-6600

Hours

24 hours (Mon-Sun)

About This Community

Brookdale Charleston Gardens stands out for its dedicated memory care and assisted living services in Charleston, WV. Located just blocks from the Kanawha River, it combines a peaceful setting with easy access to local medical facilities and recreational spots. The community supports residents with 24-hour nursing oversight and a variety of thoughtfully planned activities that engage both mind and body. Its amenities include walking paths, a salon, and beautifully maintained gardens, providing comfortable spaces for relaxation and socializing. Families appreciate the attentive staff who strive to know each resident personally, ensuring safety and tailored support as needs evolve.

Review Sentiment Analysis

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Recent Reviews

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Senior Path Insights

Community Voice

What People Appreciate

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Common Concerns

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Living Environment

Cleanliness & Maintenance: Generally reported as clean and well-maintained, though some reviews mention issues with organization in the memory care unit and occasional lapses in hygiene management.

Atmosphere & Community Feel: The setting is peaceful and home-like, with a variety of activities fostering social engagement. Many families feel their loved ones are safe and socially stimulated.

Safety & Security: 24-hour nursing and supervision provide a secure environment. However, some concerns were raised about staff professionalism and communication impacting perceived safety.

Family Experience

Families often express relief and satisfaction with the attentive and friendly staff, noting good communication and a welcoming environment during visits. Some families, however, report frustrations with management responsiveness and care consistency, especially in memory care.

Care Approach

Brookdale Charleston Gardens emphasizes continuous nursing support and personalized assistance, particularly for memory care residents. Staff strive to provide daily living help, medication management, and social engagement, though some reviews indicate variability in care quality and staff training.

Value Consideration

Pricing ranges from $4,495 to $6,855 monthly, reflecting the level of care and accommodation chosen. Families appreciate the comprehensive amenities and 24-hour nursing but note that value perception varies due to inconsistent care experiences reported in reviews.

Recent Community Updates

Care Offered

Nursing Home Services:

24-hour skilled nursing care, medication management

Physical Therapy:

Rehabilitation programs for recovery and mobility improvement

Senior Services:

Long-term residential care, social activities

Hours of Operation

Monday

Open 24 hours

Tuesday

Open 24 hours

Wednesday

Open 24 hours

Thursday

Open 24 hours

Friday

Open 24 hours

Saturday

Open 24 hours

Sunday

Open 24 hours

Community Amenities

Care services

Neighborhood Insights

Situated in Charleston, West Virginia, Brookdale Charleston Gardens benefits from proximity to the Kanawha River and local medical centers like CAMC and St. Francis hospitals. The area offers convenient access to banks, pharmacies, and recreational parks, blending urban convenience with natural surroundings.