Verified Senior Path Partner

Brookdale Hagerstown

4.2

(

reviews )

20009 Rosebank Way, Hagerstown, MD 21742

Assisted living facility

Nursing home

Retirement community

Retirement home

Contact

(301) 733-3353

Hours

24 hours (Mon-Sun)

About This Community

Brookdale Hagerstown shines for families seeking a blend of attentive care, a clean and welcoming environment, and a strong sense of community. Residents here enjoy spacious studio, one-bedroom, and two-bedroom options, each designed for comfort and ease. The staff—from nursing to housekeeping—earns consistent praise for their kindness and dedication, making transitions smoother for both residents and families. Meals are served restaurant-style in a bright dining room, with menus that cater to diverse dietary needs. Daily activities, from fitness programs to movie nights, keep life engaging. The memory care unit is Clare Bridge certified, offering specialized support for those with dementia. Conveniently located near Meritus Health and local dining, Brookdale Hagerstown balances care, community, and convenience.

Review Sentiment Analysis

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Recent Reviews

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Senior Path Insights

Community Voice

What People Appreciate

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Common Concerns

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Living Environment

Cleanliness & Maintenance: Most reviews highlight the facility's cleanliness and upkeep, with housekeeping and maintenance staff receiving positive mentions. A few families noted the need for additional cleaning during visits.

Atmosphere & Community Feel: The community fosters a welcoming, social environment where residents and staff interact warmly. Activities and common areas encourage engagement and friendship.

Safety & Security: Brookdale Hagerstown offers 24-hour staffing, emergency alert systems, and a secure environment. The memory care unit is designed for safety, with staff trained to support residents with dementia.

Family Experience

Families often describe a supportive, team-oriented approach from admission through daily care. Staff are praised for making transitions easier and for being responsive to family feedback. While most report positive experiences, a few mention challenges with communication and occasional lapses in care coordination.

Care Approach

Brookdale Hagerstown emphasizes personalized support, with nursing staff available 12–16 hours daily and a 24-hour call system. The memory care program is Clare Bridge certified, focusing on specialized dementia care. Staff are described as going above and beyond to meet residents' needs, though some families note that staffing levels can vary, especially in memory care.

Value Consideration

Monthly costs start at $4,655 and can rise to $5,805 depending on care needs and room type. While many families feel the care and amenities justify the price, some mention that costs add up with extra services and that clearer billing would improve value. The range of amenities, activities, and specialized care options is a strong point for those prioritizing comprehensive support.

Recent Community Updates

Care Offered

Nursing Home Services:

24-hour skilled nursing care, medication management

Physical Therapy:

Rehabilitation programs for recovery and mobility improvement

Senior Services:

Long-term residential care, social activities

Hours of Operation

Monday

Open 24 hours

Tuesday

Open 24 hours

Wednesday

Open 24 hours

Thursday

Open 24 hours

Friday

Open 24 hours

Saturday

Open 24 hours

Sunday

Open 24 hours

Community Amenities

Care services

Neighborhood Insights

Brookdale Hagerstown sits in a lively area of Hagerstown, Maryland, with easy access to healthcare, pharmacies, and local dining. The neighborhood feels convenient and connected, with Meritus Health less than a mile away and Walgreens nearby for prescriptions. Residents enjoy nearby restaurants like Rocky's New York Pizza and Rik's Cafe, as well as community gardens and walking paths.