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Brookwood Retirement Community

2.9

(

reviews )

12100 Reed Hartman Hwy, Cincinnati, OH 45241

Assisted living facility

Nursing home

Retirement home

Contact

(513) 605-2000

Hours

24 hours (Mon-Sun)

About This Community

Brookwood Retirement Community in Cincinnati provides a comprehensive living environment combining assisted living, skilled nursing, memory care, and short-term rehabilitation. Its large-scale campus supports seniors with a broad spectrum of healthcare services, including post-surgical therapy and respiratory care. Residents have access to diverse amenities such as a game room, fitness and wellness spaces, a library, and outdoor walking paths. The community’s focus on rehabilitation and medical support is reflected in its specialized therapy programs and 24-hour staff availability. While some reviews highlight challenges with management and facility maintenance, many families appreciate the dedicated nursing and therapy teams that help residents regain strength and independence.

Review Sentiment Analysis

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Senior Path Insights

Community Voice

What People Appreciate

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Common Concerns

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Living Environment

Cleanliness & Maintenance: Several reviews report issues with cleanliness, including pest problems and malfunctioning equipment like beds and call lights. Housekeeping staff are limited in moving personal items, which may impact thoroughness.

Atmosphere & Community Feel: The atmosphere varies by floor and unit, with some residents feeling safe and cared for, especially in therapy and nursing areas, while others describe certain floors as outdated and poorly maintained.

Safety & Security: The community operates 24/7 with staff available around the clock. Some families mention feeling safer due to attentive nursing, though others note delays in response to calls for assistance.

Family Experience

Families often experience mixed interactions; many appreciate the professionalism and kindness of nursing and therapy staff, especially during rehabilitation stays. However, communication and support from management can be inconsistent, and some families report frustration with discharge and transportation arrangements.

Care Approach

Brookwood emphasizes a medically focused care approach, particularly in rehabilitation and skilled nursing services. Therapy teams receive positive recognition for attentive pain management and personalized rehabilitation plans. Staffing challenges and management issues, however, may affect consistency in care delivery.

Value Consideration

Pricing ranges broadly from $2,200 to over $8,000 monthly, reflecting the variety of care levels offered. While some families find value in the comprehensive rehabilitation and nursing services, others question the cost given the reported facility and management shortcomings.

Recent Community Updates

Care Offered

Nursing Home Services:

24-hour skilled nursing care, medication management

Physical Therapy:

Rehabilitation programs for recovery and mobility improvement

Senior Services:

Long-term residential care, social activities

Hours of Operation

Monday

Open 24 hours

Tuesday

Open 24 hours

Wednesday

Open 24 hours

Thursday

Open 24 hours

Friday

Open 24 hours

Saturday

Open 24 hours

Sunday

Open 24 hours

Community Amenities

Care services

Neighborhood Insights

Located on Reed Hartman Highway in Cincinnati, Brookwood Retirement Community sits in a diverse and economically stable area with a median income near $87,000. The neighborhood offers convenient access to medical facilities, pharmacies, and local dining options, supporting residents’ health and lifestyle needs.