Verified Senior Path Partner

Crossroads Care Center

2.8

(

reviews )

600 S Webster Ave, Green Bay, WI 54301

Nursing home

Contact

(920) 432-3213

Hours

About This Community

Crossroads Care Center in Green Bay provides skilled nursing care focused on supporting residents through therapy and medical services. Despite challenges noted in staffing and facility upkeep, the center offers structured activities and therapy programs aimed at improving residents' functional abilities. Families have appreciated moments of compassionate hospice support and efforts by nursing staff to ensure comfort during critical times. The community includes amenities such as private bathrooms, meal services tailored to dietary needs, and social programs designed to engage residents. Located near medical facilities and local dining, it serves those needing nursing home care with a range of supportive services.

Review Sentiment Analysis

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Recent Reviews

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Senior Path Insights

Community Voice

What People Appreciate

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Common Concerns

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Living Environment

Cleanliness & Maintenance: Multiple reviews report poor cleanliness, including soiled bedding, unwashed laundry, and unpleasant odors in resident rooms, indicating maintenance and housekeeping issues.

Atmosphere & Community Feel: While some find the activity programs engaging and the environment supportive during hospice care, others describe a stressful atmosphere with insufficient staff attention.

Safety & Security: Concerns about safety arise from reports of inadequate medical equipment handling and staff stretched too thin, though no specific security incidents are mentioned.

Family Experience

Families often experience frustration due to unmet basic care needs such as laundry and hygiene, requiring them to assist with cleaning and clothing changes. However, some families appreciate the compassionate support during hospice care and the availability of activities that engage their loved ones. Communication with staff appears inconsistent, with some praising nursing attentiveness and others reporting unprofessional behavior.

Care Approach

Crossroads Care Center provides nursing care with an emphasis on therapy to improve residents' functional abilities. Hospice care is noted for compassionate end-of-life support. However, staffing shortages and management challenges affect the consistency of care delivery, leading to variability in resident experiences.

Value Consideration

With monthly costs ranging from $10,540 to $11,907, the community's value is questioned by families due to reported deficiencies in basic care and cleanliness. While therapy and hospice services are strengths, the overall low staffing and maintenance issues may not justify the price for some families.

Recent Community Updates

Care Offered

Nursing Home Services:

24-hour skilled nursing care, medication management

Physical Therapy:

Rehabilitation programs for recovery and mobility improvement

Senior Services:

Long-term residential care, social activities

Hours of Operation

Monday

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Community Amenities

Care services

Neighborhood Insights

Located in Green Bay, Wisconsin, Crossroads Care Center sits in an urban area with convenient access to nearby medical facilities such as Saint Marys Hospital. The neighborhood offers local dining options and community amenities, providing residents opportunities for outings and family visits. The area is typical of a city setting with essential services within reach.