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Crossroads Care Center of Green Bay West

3.4

(

reviews )

1760 Shawano Ave, Green Bay, WI 54303

Nursing home

Contact

(920) 499-5191

Hours

About This Community

Crossroads Care Center of Green Bay West specializes in skilled nursing and rehabilitation services tailored for seniors needing comprehensive medical support. The community emphasizes physical and occupational therapy, with staff recognized for their dedication to helping residents regain independence. Located near key medical facilities and pharmacies, it ensures residents have prompt access to healthcare essentials. On-site amenities like a movie theater, arts room, fitness center, and outdoor spaces encourage engagement and relaxation. Families appreciate the attentive nursing support and the community’s focus on meeting individual health goals, making it a practical choice for those requiring skilled nursing care in Green Bay.

Review Sentiment Analysis

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Recent Reviews

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Senior Path Insights

Community Voice

What People Appreciate

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Common Concerns

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Living Environment

Cleanliness & Maintenance: Mixed feedback with some reports of unsanitary conditions and issues with soiled clothing and wheelchairs, indicating room for improvement in housekeeping and maintenance.

Atmosphere & Community Feel: Residents and families find the atmosphere engaging due to active therapy programs and social activities, fostering positive interactions and motivation.

Safety & Security: The facility includes a 24-hour call system and emergency alert system, supporting resident safety and continuous supervision.

Family Experience

Families often experience supportive communication from staff, especially during rehabilitation and discharge planning. While many appreciate the compassionate care their loved ones receive, some express frustration over occasional delays and concerns about cleanliness. Overall, families feel the staff genuinely care and work hard to meet residents’ needs.

Care Approach

Crossroads Care Center focuses on skilled nursing combined with rehabilitation therapies to promote functional improvement. Staff emphasize clear goal-setting and personalized therapy plans, with continuous nursing support available 12-16 hours daily. Despite some staffing challenges, the team strives to deliver attentive, goal-oriented care that supports residents’ health and comfort.

Value Consideration

With monthly costs ranging from $10,540 to $11,907, the community offers a comprehensive package including skilled nursing, therapy services, and a wide range of amenities. While some reviews note operational issues, the strong therapy outcomes and proximity to medical facilities provide good value for families seeking intensive nursing care.

Recent Community Updates

Care Offered

Nursing Home Services:

24-hour skilled nursing care, medication management

Physical Therapy:

Rehabilitation programs for recovery and mobility improvement

Senior Services:

Long-term residential care, social activities

Hours of Operation

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

Community Amenities

Care services

Neighborhood Insights

Situated on Shawano Avenue in Green Bay, the community benefits from proximity to medical centers like Prevea St. Mary's Health Center and Mason Manor Retirement Community. The area includes convenient access to pharmacies, casual dining options, and parks, providing residents with practical amenities and opportunities for outdoor activities.