Verified Senior Path Partner

Crossroads Care Center of Milwaukee

2.4

(

reviews )

3216 W Highland Blvd, Milwaukee, WI 53208

Nursing home

Contact

(414) 344-6515

Hours

24 hours (Mon-Sun)

About This Community

Crossroads Care Center of Milwaukee is a nursing home located in the Cold Spring Park neighborhood, providing 24-hour skilled nursing care with a focus on rehabilitation services. The community features a range of amenities including an arts room, game room, library, fitness and wellness facilities, and scheduled activities designed to engage residents. While it offers comprehensive medical support such as medication management and assistance with daily living tasks, recent reviews highlight challenges with facility upkeep and staff responsiveness. Families seeking care here will find a community with potential for rehabilitation but should weigh concerns about building condition and staff interactions carefully.

Review Sentiment Analysis

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Recent Reviews

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Senior Path Insights

Community Voice

What People Appreciate

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Common Concerns

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Living Environment

Cleanliness & Maintenance: Multiple reviews describe the facility as dirty, poorly maintained, and dilapidated, with concerns about hygiene and overall upkeep.

Atmosphere & Community Feel: The atmosphere is often described as depressing and overcrowded, with limited social engagement beyond some activities like Bingo; staff attitudes contribute to a tense environment.

Safety & Security: Safety concerns include residents being left unattended, delayed fall notifications, and inadequate supervision; security at entrances is reportedly lax.

Family Experience

Families frequently report frustration with poor communication and unresponsiveness from staff and social workers. Visits are often marred by concerns over cleanliness and resident neglect. However, some families note occasional positive interactions with specific nursing staff and appreciate timely medication management.

Care Approach

Crossroads Care Center provides 24-hour skilled nursing care with rehabilitation focus, including assistance with daily activities and medication management. Despite this, reviews suggest inconsistent care quality, with some staff showing dedication while others exhibit neglect and poor attitudes, indicating variability in care delivery.

Value Consideration

The monthly price range from $1,915 to $8,429 reflects a broad spectrum of care levels, but given the reported facility conditions and mixed reviews, families should carefully evaluate whether the cost aligns with the quality and safety concerns expressed by residents and their relatives.

Recent Community Updates

Care Offered

Nursing Home Services:

24-hour skilled nursing care, medication management

Physical Therapy:

Rehabilitation programs for recovery and mobility improvement

Senior Services:

Long-term residential care, social activities

Hours of Operation

Monday

Open 24 hours

Tuesday

Open 24 hours

Wednesday

Open 24 hours

Thursday

Open 24 hours

Friday

Open 24 hours

Saturday

Open 24 hours

Sunday

Open 24 hours

Community Amenities

Care services

Neighborhood Insights

Situated in Milwaukee's Cold Spring Park area, Crossroads Care Center is near several medical facilities and pharmacies, offering convenient access to healthcare resources. The neighborhood is diverse, with local churches and community services nearby, though the immediate surroundings reflect an urban environment with typical city challenges.