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Southpointe Healthcare and Rehabilitation

2.7

(

reviews )

35 Southpointe Dr, Greenville, SC 29607

Rehabilitation center

Nursing home

Contact

(864) 288-1415

Hours

8:30 AM to 5:30 PM (Mon-Sun)

About This Community

Southpointe Healthcare and Rehabilitation in Greenville, SC, is a skilled nursing facility focused on rehabilitation and nursing care. The community provides one-bedroom rooms and a variety of activity programs aimed at engaging residents. While it offers essential nursing services including medication management and assistance with daily living, recent reviews reveal challenges with facility maintenance and staff responsiveness. Families seeking rehabilitation support may find the helpful admissions staff a positive point, but should weigh concerns about care consistency and environment upkeep. Operating daily from 8:30 AM to 5:30 PM, Southpointe aims to support residents recovering from illness or injury in a structured setting.

Review Sentiment Analysis

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Recent Reviews

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Senior Path Insights

Community Voice

What People Appreciate

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Common Concerns

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Living Environment

Cleanliness & Maintenance: Multiple reviews mention ongoing maintenance problems such as broken windows and bug infestations, alongside concerns about overall cleanliness leading to infections and unsafe conditions.

Atmosphere & Community Feel: The atmosphere is described as inconsistent; some staff foster positive interactions and uplift residents, but others are criticized for unprofessional and even racist behavior, impacting the community feel.

Safety & Security: Safety concerns arise from reports of residents falling out of bed multiple times and being left unattended in unsafe conditions. Some families worry about inadequate supervision and incident management.

Family Experience

Families report mixed experiences, with some appreciating clear communication and attentive admissions staff, while others struggle with poor phone responsiveness and feel their loved ones were neglected. Several reviews express deep dissatisfaction with care quality and facility conditions, though a few note recent positive changes and improved staff attitudes.

Care Approach

Southpointe provides skilled nursing and rehabilitation services with a focus on helping residents regain independence. While some staff members demonstrate dedication and personalized attention, reviews indicate inconsistencies in care delivery, with concerns about neglect and inadequate supervision. The community offers daily activity programs to engage residents, but memory and behavioral care are not provided.

Value Consideration

With monthly costs ranging from $6,000 to $9,000, Southpointe's value is challenged by reports of maintenance and care issues. Positive staff interactions and rehabilitation support add value, but families should carefully consider the facility's mixed reputation and weigh it against pricing and service expectations.

Recent Community Updates

Care Offered

Nursing Home Services:

24-hour skilled nursing care, medication management

Physical Therapy:

Rehabilitation programs for recovery and mobility improvement

Senior Services:

Long-term residential care, social activities

Hours of Operation

Monday

8:30 AM to 5:30 PM

Tuesday

8:30 AM to 5:30 PM

Wednesday

8:30 AM to 5:30 PM

Thursday

8:30 AM to 5:30 PM

Friday

8:30 AM to 5:30 PM

Saturday

8:30 AM to 5:30 PM

Sunday

8:30 AM to 5:30 PM

Community Amenities

Care services

Neighborhood Insights

Located at 35 Southpointe Drive in Greenville, Southpointe Healthcare and Rehabilitation sits within a city known for its mix of urban amenities and natural beauty. While the immediate neighborhood details are limited, Greenville offers access to medical offices, pharmacies, parks, and dining options within a short distance, supporting residents' needs and family visits.