Verified Senior Path Partner

Manor Care Health Services Willowbrook

4.1

(

reviews )

13631 Ardfield Dr, Houston, TX 77070

Nursing home

Assisted living facility

Physical therapy clinic

Contact

(281) 955-9572

Hours

About This Community

Manor Care Health Services Willowbrook in Houston provides a comprehensive care setting combining assisted living with skilled nursing and rehabilitation services. The community supports up to 120 residents with licensed nurses, therapists, and aides delivering physical, occupational, and speech therapy alongside complex medical care such as wound and IV therapy. Its amenities include a fitness room, arts and activity spaces, landscaped gardens, and a spa area, fostering engagement and wellness. Conveniently located near medical clinics and pharmacies, it offers practical access to healthcare and local dining. Families will find a community focused on medical support and rehabilitation within a well-equipped environment.

Review Sentiment Analysis

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Recent Reviews

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Senior Path Insights

Community Voice

What People Appreciate

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Common Concerns

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Living Environment

Cleanliness & Maintenance: Several reviews report poor cleanliness with mold odors, peeling wallpaper, and unclean carpets, alongside maintenance problems such as prolonged lack of hot water in skilled nursing areas.

Atmosphere & Community Feel: While some families describe a welcoming, family-like atmosphere with friendly staff and happy residents, others note a gloomy environment with residents appearing miserable and staff acting indifferent or rude.

Safety & Security: Safety concerns include medication errors and delayed responses to call buttons. Some reports mention theft of personal belongings and inadequate supervision, raising questions about security protocols.

Family Experience

Families report mixed experiences; some appreciate the kindness and responsiveness of certain staff members and feel welcomed during visits. Others express frustration with poor communication, billing confusion, and neglect of residents' needs, leading to distrust and decisions to relocate loved ones.

Care Approach

Manor Care Health Services Willowbrook emphasizes rehabilitation and skilled nursing with licensed therapists and medical staff managing complex care needs. However, review feedback suggests variability in staff attentiveness and care consistency, with some families noting excellent therapy outcomes while others report medication mishandling and insufficient personal care.

Value Consideration

With monthly costs around $3,290, Manor Care Health Services Willowbrook is priced below the Houston area average. Despite this, some families question the value due to reported issues with care quality, facility conditions, and administrative challenges, while others find the rehabilitation services and attentive staff justify the cost.

Recent Community Updates

Care Offered

Nursing Home Services:

24-hour skilled nursing care, medication management

Physical Therapy:

Rehabilitation programs for recovery and mobility improvement

Senior Services:

Long-term residential care, social activities

Hours of Operation

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

Community Amenities

Care services

Neighborhood Insights

Located in the Willowbrook area of Houston, Manor Care Health Services Willowbrook sits in a suburban neighborhood with easy access to medical facilities like Cypress Clinic and Kelsey-Seybold within 5.5 miles. The area supports convenient shopping and dining options, contributing to practical living for residents and families.