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Monroe Community Hospital

3.4

(

reviews )

435 E Henrietta Rd, Rochester, NY 14620

General hospital

Hospital

Contact

(585) 760-6500

Hours

9 AM to 5 PM (Mon-Sun)

About This Community

Monroe Community Hospital serves as a comprehensive skilled nursing and rehabilitation center in Rochester’s Strong neighborhood, blending historic charm with modern care. The facility features a newly renovated Palliative/Hospice unit with fresh amenities like private rooms, smart TVs, and family spaces. Known for its extensive rehabilitation services, including physical, occupational, and speech therapy, Monroe Community Hospital supports residents with complex medical needs, including veterans and those requiring long-term skilled nursing. The hospital’s faith-based units and chapel provide spiritual support, while diverse activity programs—from music to gardening—engage residents daily. Families appreciate the community’s medical expertise and the supportive environment despite some staffing challenges.

Review Sentiment Analysis

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Recent Reviews

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Senior Path Insights

Community Voice

What People Appreciate

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Common Concerns

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Living Environment

Cleanliness & Maintenance: The hospital is generally clean and well-maintained, with recent renovations on the hospice unit featuring new beds, lighting, and furniture that enhance comfort.

Atmosphere & Community Feel: Residents experience a diverse and friendly environment with active participation in music, arts, and gardening programs. The faith units and chapel add a spiritual dimension to community life.

Safety & Security: Monroe Community Hospital provides 24-hour nursing supervision and an emergency alert system, although some reviews mention understaffing that may affect responsiveness.

Family Experience

Families appreciate the hospital’s rehabilitation expertise and the welcoming spaces for visitors, including family rooms and overnight accommodations. Communication with staff can vary, with some families needing to advocate strongly to ensure adequate care. Overall, families recognize the facility’s commitment but express concerns about staffing levels impacting care consistency.

Care Approach

Monroe Community Hospital emphasizes a multidisciplinary rehabilitation approach, combining physical, occupational, and speech therapies with skilled nursing care tailored to complex medical needs. The hospital integrates faith-based support and holistic wellness programs, aiming to restore independence and provide comfort, especially in its newly updated hospice unit.

Value Consideration

With monthly costs ranging from $12,000 to $18,000, Monroe Community Hospital offers extensive skilled nursing and rehabilitation services supported by advanced technology and specialized care. While some reviews point to staffing challenges, the comprehensive medical services and new facility upgrades contribute to a strong value proposition for families seeking intensive care.

Recent Community Updates

Care Offered

Nursing Home Services:

24-hour skilled nursing care, medication management

Physical Therapy:

Rehabilitation programs for recovery and mobility improvement

Senior Services:

Long-term residential care, social activities

Hours of Operation

Monday

9 AM to 5 PM

Tuesday

9 AM to 5 PM

Wednesday

9 AM to 5 PM

Thursday

9 AM to 5 PM

Friday

9 AM to 5 PM

Saturday

9 AM to 5 PM

Sunday

9 AM to 5 PM

Community Amenities

Care services

Neighborhood Insights

Located in Rochester’s Strong neighborhood, Monroe Community Hospital is situated in a diverse and accessible area with a mix of residential and commercial amenities. The community benefits from proximity to specialized medical centers and local conveniences, supporting both residents and visitors with a welcoming urban environment.