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Normandy Terrace Nursing & Rehabilitation Center

3.6

(

reviews )

841 Rice Rd, San Antonio, TX 78220

Nursing home

Contact

(210) 648-0101

Hours

24 hours (Mon-Sun)

About This Community

Normandy Terrace Nursing & Rehabilitation Center brings together skilled nursing, rehabilitation, and a welcoming team to support residents through both short-term recovery and long-term care. The staff here is often praised for making families feel at home, with admissions coordinators like DeTrail Neal receiving special mention for their kindness and professionalism. Residents benefit from a wide range of medical services, engaging activities, and nutritious meals designed to meet individual needs. The building itself is noted for ongoing improvements, and the community actively seeks resident and family input to shape daily life. Normandy Terrace stands out for its commitment to communication, resident involvement, and a team that genuinely cares about each person’s experience. Highlights: Staff frequently recognized for warmth and attentiveness; building upgrades and cleanliness mentioned in reviews; activities and meal programs tailored to resident preferences.

Review Sentiment Analysis

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Recent Reviews

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Senior Path Insights

Community Voice

What People Appreciate

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Common Concerns

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Living Environment

Cleanliness & Maintenance: Several reviews mention a clean building, with ongoing upgrades noted. A few reports of bed bugs suggest occasional maintenance challenges.

Atmosphere & Community Feel: The community strives to involve residents in planning activities and values family input, creating a collaborative and engaged environment.

Safety & Security: No specific safety or security features mentioned in reviews; facility operates 24/7 with nursing staff available at all times.

Family Experience

Families visiting Normandy Terrace often describe a positive, welcoming experience, with staff taking time to answer questions and make them feel confident in their loved one’s care. Several reviewers highlight the admissions team’s helpfulness and the overall cleanliness of the facility during tours.

Care Approach

Normandy Terrace focuses on individualized care plans, with skilled nursing and rehabilitation services tailored to each resident’s needs. The staff is described as caring and attentive, and the community emphasizes communication and resident involvement in daily life.

Value Consideration

With monthly costs ranging from $6,083 to $7,056, Normandy Terrace offers a full spectrum of skilled nursing and rehabilitation services. Families should weigh the quality of care, staff attentiveness, and facility condition against the price, considering both positive feedback and occasional concerns about maintenance.

Recent Community Updates

Care Offered

Nursing Home Services:

24-hour skilled nursing care, medication management

Physical Therapy:

Rehabilitation programs for recovery and mobility improvement

Senior Services:

Long-term residential care, social activities

Hours of Operation

Monday

Open 24 hours

Tuesday

Open 24 hours

Wednesday

Open 24 hours

Thursday

Open 24 hours

Friday

Open 24 hours

Saturday

Open 24 hours

Sunday

Open 24 hours

Community Amenities

Care services

Neighborhood Insights

Located in San Antonio’s Eastern Triangle, Normandy Terrace sits in a residential area with convenient access to local pharmacies, medical offices, and community services. The neighborhood offers a mix of quiet streets and essential amenities, though detailed local character and walkability are not described in the provided data.