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Northwest Healthcare Center

(

reviews )

4601 Pall Mall Rd, Baltimore, MD 21215

Medical Center

Contact

(410) 664-5551

Hours

24 hours (Mon-Sun)

About This Community

Northwest Healthcare Center stands out for its comprehensive health care services and nurturing environment in the Baltimore area. Located at 4601 Pall Mall Rd, this skilled nursing facility offers certified skilled nursing for 12 to 16 hours daily, a 24-hour call system, and constant supervision. Residents enjoy a variety of activities, including arts, fitness programs, and social events, all set amidst a serene garden and walking paths. The community's proximity to Sinai Hospital and the University of Maryland Rehabilitation & Orthopaedic Institute ensures quick access to advanced medical care.

Review Sentiment Analysis

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Recent Reviews

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Senior Path Insights

Community Voice

What People Appreciate

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Common Concerns

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Living Environment

Cleanliness & Maintenance: Some reviews highlight the cleanliness of the facility, while others mention maintenance issues such as broken beds and unclean conditions.

Atmosphere & Community Feel: The community offers a range of activities to foster engagement, but some residents report feeling neglected or unattended.

Safety & Security: Concerns about safety and supervision have been raised, with reports of unwitnessed falls and inadequate monitoring of residents with dementia.

Family Experience

Families visiting Northwest Healthcare Center may experience a mixed bag. Some appreciate the welcoming staff and clean environment, while others express frustration with the care quality and communication. Overall, the experience varies significantly depending on individual interactions with staff and the level of care received.

Care Approach

Northwest Healthcare Center provides a range of medical services, including physical therapy, occupational therapy, and chronic disease management. However, the care approach is criticized by some for lacking adequate supervision and communication, particularly for residents with dementia. The community emphasizes creating a supportive environment but faces challenges in consistently delivering high-quality care.

Value Consideration

The value proposition of Northwest Healthcare Center is influenced by its comprehensive services and strategic location near medical facilities. However, the mixed reviews and concerns about care quality may impact the perceived value for some families. Pricing information is not available, making it difficult to assess the cost-effectiveness of the services provided.

Recent Community Updates

Care Offered

Nursing Home Services:

24-hour skilled nursing care, medication management

Physical Therapy:

Rehabilitation programs for recovery and mobility improvement

Senior Services:

Long-term residential care, social activities

Hours of Operation

Monday

Open 24 hours

Tuesday

Open 24 hours

Wednesday

Open 24 hours

Thursday

Open 24 hours

Friday

Open 24 hours

Saturday

Open 24 hours

Sunday

Open 24 hours

Community Amenities

Care services

Neighborhood Insights

Northwest Healthcare Center is located in the Edgecomb neighborhood of Baltimore, offering proximity to essential amenities like Sinai Hospital and the University of Maryland Rehabilitation & Orthopaedic Institute. The area provides a mix of local dining options and community services, enhancing the quality of life for residents.