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Oakcrest Nursing and Rehabilitation Center

(

reviews )

9808 Crofford Ln, Austin, TX 78724

Nursing home

Assisted living facility

Health

Contact

(512) 272-5511

Hours

About This Community

Oakcrest Nursing and Rehabilitation Center sits on Crofford Lane in Austin, offering nursing care and daily living support for those who need extra help. The community lists a wide range of amenities—arts and game rooms, fitness programs, movie nights, and walking paths—aiming to keep residents active and engaged. Staff assist with bathing, dressing, and medication, and a 24-hour call system adds a layer of reassurance. While the facility promotes access to nearby medical services and local spots like Starbucks and Waffle House, several reviews raise serious concerns about cleanliness, safety, and the overall environment, describing the building as outdated and institutional. Families should weigh the extensive activity offerings against these significant facility challenges.

Review Sentiment Analysis

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Recent Reviews

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Senior Path Insights

Community Voice

What People Appreciate

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Common Concerns

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Living Environment

Cleanliness & Maintenance: Reviews consistently describe the facility as dirty, outdated, and in need of major renovation, with old furniture and poor upkeep mentioned multiple times.

Atmosphere & Community Feel: The social environment receives mixed notes—some residents felt welcomed during community events, but many describe a cold, institutional vibe rather than a homelike setting.

Safety & Security: Safety is a recurring concern, with reports of incidents inside resident rooms and a perimeter that some compare to a correctional facility. Staff response to safety issues was questioned in reviews.

Family Experience

Families visiting Oakcrest often express shock at the facility's condition, with several urging others to look elsewhere for their loved ones. Communication with staff receives occasional praise, but overall, family satisfaction is low due to concerns about cleanliness, safety, and the well-being of residents.

Care Approach

Oakcrest provides round-the-clock nursing care and assistance with daily activities, aiming to support residents' independence. However, reviews suggest that the quality of care may be impacted by facility conditions and staffing challenges, with some residents and families feeling that basic needs for safety and cleanliness are not being met.

Value Consideration

With monthly costs ranging from $2,005 to $7,011, families should carefully consider whether the amenities and care services outweigh the significant concerns raised in reviews about facility conditions and resident safety. The value proposition is complicated by repeated mentions of poor maintenance and a lack of homelike comfort.

Recent Community Updates

Care Offered

Nursing Home Services:

24-hour skilled nursing care, medication management

Physical Therapy:

Rehabilitation programs for recovery and mobility improvement

Senior Services:

Long-term residential care, social activities

Hours of Operation

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

Community Amenities

Care services

Neighborhood Insights

Oakcrest is located in a quiet part of Austin, near Manor, Texas, with access to medical specialists, pharmacies, and everyday conveniences within a few miles. The area offers a mix of suburban calm and practical amenities, though the facility itself is described as isolated by some reviewers.