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Orchard Pointe at Terrazza

4.8

(

reviews )

6775 W Happy Valley Rd, Peoria, AZ 85383

Assisted living facility

Nursing home

Retirement community

Contact

(623) 738-1519

Hours

8 AM to 5 PM (Mon-Sun)

About This Community

Orchard Pointe at Terrazza stands out with its strong focus on memory care, featuring a dedicated team trained in dementia care and the innovative Portraits program inspired by Montessori principles. Located in Peoria, AZ, this large community offers a range of care including assisted living, memory care, and independent living, all supported by 24/7 nursing staff. Residents benefit from a variety of amenities such as a movie theater, salon, game room, and a cozy café, alongside engaging social and fitness activities. The community’s use of advanced AI technology for fall prevention highlights its commitment to safety. Families appreciate the warm, family-like atmosphere and the staff’s dedication, although some reviews note challenges with staff turnover and management responsiveness in memory care.

Review Sentiment Analysis

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Recent Reviews

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Senior Path Insights

Community Voice

What People Appreciate

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Common Concerns

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Living Environment

Cleanliness & Maintenance: The facility is consistently described as very clean and well-maintained, with a beautiful Spanish-style design and inviting common areas.

Atmosphere & Community Feel: Residents and visitors note a friendly, family-like atmosphere with social activities, welcoming staff, and opportunities for engagement such as happy hours and music programs.

Safety & Security: Advanced AI technology is used to reduce falls, and the community provides secured memory care environments. However, some reviews mention concerns about staff shortages impacting safety.

Family Experience

Families often feel supported and reassured by the staff’s compassion and communication, especially during challenging health episodes. Many appreciate the personalized attention and the warm, welcoming environment during visits. However, some families report frustration with management responsiveness and communication gaps, particularly in memory care.

Care Approach

Orchard Pointe at Terrazza emphasizes specialized memory care with trained staff and a Montessori-based Portraits program that focuses on residents' abilities rather than limitations. Nursing care is available 24/7, including medication management and hospice support. The staff’s dedication to individualized care and teamwork is frequently highlighted in reviews.

Value Consideration

With monthly costs starting around $3,200, Orchard Pointe offers competitive pricing below the Peoria average. The extensive amenities, comprehensive nursing support, and innovative memory care programs contribute to a strong value proposition, though some families weigh this against concerns about staff turnover and management in memory care.

Recent Community Updates

Care Offered

Nursing Home Services:

24-hour skilled nursing care, medication management

Physical Therapy:

Rehabilitation programs for recovery and mobility improvement

Senior Services:

Long-term residential care, social activities

Hours of Operation

Monday

8 AM to 5 PM

Tuesday

8 AM to 5 PM

Wednesday

8 AM to 5 PM

Thursday

8 AM to 5 PM

Friday

8 AM to 5 PM

Saturday

8 AM to 5 PM

Sunday

8 AM to 5 PM

Community Amenities

Care services

Neighborhood Insights

Situated in Peoria, Arizona, Orchard Pointe at Terrazza is located near local amenities including medical offices, pharmacies, and dining options. The neighborhood offers easy access to parks like Terramar Park and places for spiritual reflection such as Copper Hills Church, providing a balanced environment of convenience and tranquility.