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Parklane West Healthcare Center

4.1

(

202

reviews )

2 Towers Park Ln, San Antonio, TX 78209

Rehabilitation center

Assisted living facility

Retirement community

Retirement home

Contact

(210) 829-1400

Hours

24 hours (Mon-Sun)

About This Community

Parklane West Healthcare Center in San Antonio’s Bel Meade neighborhood provides a blend of assisted living and rehabilitation services with a focus on recovery and activity. Residents have access to a variety of amenities including a fitness center, arts and activity rooms, walking paths, and scheduled social events like movie and music programs. The community supports mobility with wheelchair access and offers private and studio apartments. While the facility emphasizes rehabilitation with a new therapy gym and equipment, families should consider mixed reviews regarding care consistency. Its location offers convenient access to local physicians, pharmacies, and parks, enhancing daily life beyond the community.

Review Sentiment Analysis

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Recent Reviews

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Senior Path Insights

Community Voice

What People Appreciate

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Common Concerns

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Living Environment

Cleanliness & Maintenance: Mixed reports exist; some reviews mention clean and well-maintained rooms, while others report pest infestations and poor facility upkeep, including unpleasant odors and maintenance issues.

Atmosphere & Community Feel: The community offers diverse activities and social programs that encourage engagement, but resident experiences vary widely, with some feeling well cared for and others reporting neglect and distress.

Safety & Security: Safety concerns arise from reports of medication errors, neglect, and delayed responses to call lights, indicating inconsistent security and monitoring standards.

Family Experience

Families report a wide range of experiences; some appreciate the attentive rehabilitation staff and communication, while others express frustration with management and care quality. Several reviews highlight difficulties in getting timely responses and concerns about resident well-being, impacting overall family trust and satisfaction.

Care Approach

Parklane West focuses on rehabilitation and assisted living without providing specialized memory or behavioral care. The care approach includes physical and occupational therapy with a new therapy gym, aiming to support recovery. However, reviews indicate variability in nursing care quality, with some staff praised for compassion and others criticized for neglect.

Value Consideration

With monthly costs ranging from $4,200 to $5,125, Parklane West is priced below the San Antonio area average. While the facility offers extensive amenities and therapy services, families should weigh this against reported inconsistencies in care quality and management responsiveness when considering value.

Recent Community Updates

Care Offered

Nursing Home Services:

24-hour skilled nursing care, medication management

Physical Therapy:

Rehabilitation programs for recovery and mobility improvement

Senior Services:

Long-term residential care, social activities

Hours of Operation

Monday

Open 24 hours

Tuesday

Open 24 hours

Wednesday

Open 24 hours

Thursday

Open 24 hours

Friday

Open 24 hours

Saturday

Open 24 hours

Sunday

Open 24 hours

Community Amenities

Care services

Neighborhood Insights

Located in the Bel Meade area of San Antonio, Parklane West benefits from proximity to local medical providers, pharmacies, and recreational parks. The neighborhood offers a mix of residential and commercial amenities, providing residents convenient access to healthcare and social opportunities in a well-established urban setting.