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Peak Resources - Charlotte

3.1

(

reviews )

3223 Central Ave, Charlotte, NC 28205

Nursing home

Physical therapy clinic

Rehabilitation center

Contact

(704) 749-1100

Hours

24 hours (Mon, Tue, Wed, Thu, Fri, Sun), 12 AM to 11:59 PM (Sat)

About This Community

Peak Resources - Charlotte brings together skilled nursing, rehabilitation, and a strong sense of community in the heart of Country Club Heights. Families notice the clean, well-kept environment and the dedication of staff members like Amanda Pack and Cynthia Hall, who lead with hands-on care and clear communication. Residents benefit from therapy programs, attentive nursing, and a variety of activities, though experiences can vary depending on staffing levels. The facility’s location puts essential healthcare, pharmacies, and local cafes within easy reach, adding convenience to daily life. For those seeking rehabilitation or longer-term nursing care, Peak Resources - Charlotte stands out for its focus on patient interaction and continuous improvement in care standards.

Review Sentiment Analysis

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Recent Reviews

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Senior Path Insights

Community Voice

What People Appreciate

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Common Concerns

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Living Environment

Cleanliness & Maintenance: Multiple reviews highlight the facility as clean, well-maintained, and pleasant, with particular praise for housekeeping and overall upkeep.

Atmosphere & Community Feel: The community is described as welcoming, with staff who focus on positive patient interaction, though some residents report limited social engagement due to staffing challenges.

Safety & Security: While no specific security features are detailed in reviews, the presence of nursing staff and a 24-hour call system are noted. Families generally feel their loved ones are safe, though response times can be a concern.

Family Experience

Families visiting Peak Resources - Charlotte often mention friendly, professional staff and clear communication about their loved one’s care. Many appreciate regular updates and the willingness of team members to address questions. However, some express frustration with understaffing, noting that it can impact the quality and timeliness of care, especially for residents who need more assistance.

Care Approach

Peak Resources - Charlotte emphasizes hands-on nursing care, rehabilitation therapy, and a team-oriented approach to resident well-being. Staff are described as caring and knowledgeable, with leadership actively involved in daily operations. The facility focuses on helping residents regain independence through therapy, though staffing levels can affect the consistency of care delivery.

Value Consideration

With monthly costs ranging from $2,200 to $6,630, Peak Resources - Charlotte offers skilled nursing and rehabilitation services in a clean, well-located facility. Families who value attentive staff and a focus on therapy may find good value here, but those concerned about staffing ratios or needing highly personalized care should weigh these factors carefully.

Recent Community Updates

Care Offered

Nursing Home Services:

24-hour skilled nursing care, medication management

Physical Therapy:

Rehabilitation programs for recovery and mobility improvement

Senior Services:

Long-term residential care, social activities

Hours of Operation

Monday

Open 24 hours

Tuesday

Open 24 hours

Wednesday

Open 24 hours

Thursday

Open 24 hours

Friday

Open 24 hours

Saturday

12 AM to 11:59 PM

Sunday

Open 24 hours

Community Amenities

Care services

Neighborhood Insights

Peak Resources - Charlotte sits in the diverse Country Club Heights neighborhood, known for its mix of cultures and convenient access to healthcare, pharmacies, and local dining. The area is lively and supportive, with essential services and community amenities close by.