Verified Senior Path Partner

StoryPoint Forest Hills

4.2

(

reviews )

730 Forest Hill Ave SE, Grand Rapids, MI 49546

Assisted living facility

Nursing home

Retirement home

Contact

(616) 426-6540

Hours

About This Community

StoryPoint Forest Hills provides a comprehensive senior living experience in Grand Rapids, blending assisted living and memory care within thoughtfully designed private apartments. Residents benefit from 12-16 hour nursing care, medication management, and daily living assistance, all supported by a 24-hour call system. The community’s spacious amenities include a fitness room, game room, library, and walking paths, encouraging active and social lifestyles. Located near convenient local services like pharmacies and restaurants, StoryPoint Forest Hills fosters engagement through scheduled activities such as music programs and movie nights. Its focus on medical support and enriching daily experiences helps residents maintain independence while receiving attentive care.

Review Sentiment Analysis

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Recent Reviews

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Senior Path Insights

Community Voice

What People Appreciate

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Common Concerns

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Living Environment

Cleanliness & Maintenance: Some reviews mention lapses in cleanliness and delayed responses to maintenance requests, though others note clean apartments and well-kept common areas.

Atmosphere & Community Feel: The community offers a variety of social activities and spaces that promote interaction, with many residents and families appreciating the friendly and supportive environment.

Safety & Security: Safety concerns were raised regarding missing mobility aids and medication errors, but the community maintains a 24-hour call system and supervision to support resident well-being.

Family Experience

Families often experience helpful communication during tours and appreciate staff openness. However, some report frustration with inconsistent care and billing transparency. Positive family visits highlight the community’s engaging activities and attentive staff, though concerns about staff turnover and care quality have impacted satisfaction for others.

Care Approach

StoryPoint Forest Hills emphasizes nursing care availability with 12-16 hour nursing support and medication management. The community provides assistance with daily living tasks and specialized memory care, aiming to balance independence with safety. Review feedback suggests variability in care delivery, indicating ongoing efforts to improve staff training and accountability.

Value Consideration

With monthly costs starting around $4,000, StoryPoint Forest Hills is priced below the local average, offering a range of amenities and care services. While some families find value in the social programs and medical support, others express concerns about care consistency and additional fees, suggesting value may depend on individual care needs and expectations.

Recent Community Updates

Care Offered

Nursing Home Services:

24-hour skilled nursing care, medication management

Physical Therapy:

Rehabilitation programs for recovery and mobility improvement

Senior Services:

Long-term residential care, social activities

Hours of Operation

Monday

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Wednesday

Thursday

Friday

Saturday

Sunday

Community Amenities

Care services

Neighborhood Insights

Situated in Grand Rapids, Michigan, StoryPoint Forest Hills is located on Forest Hill Avenue near essential services such as pharmacies, physician offices, and dining options. The neighborhood offers a mix of residential and commercial amenities, providing convenient access to shopping, healthcare, and spiritual centers within a few miles.