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Randall Residence of Sterling Heights

3.5

(

reviews )

13400 19 Mile Rd, Sterling Heights, MI 48313

Assisted living facility

Retirement community

Retirement home

Aged care

Contact

(586) 254-5719

Hours

24 hours (Mon-Sun)

About This Community

Randall Residence of Sterling Heights is a highly regarded Memory Care community known for its dedication to exceptional care and personalized support. Located in a lively neighborhood, it offers a home-like environment with comprehensive healthcare services, including a 24-hour call system and assistance with daily activities. Residents enjoy a rich calendar of activities tailored to individual interests, fostering a vibrant and engaging community life. Highlights include: **Personalized Care Approach**, **Engaging Community Events**, and **Prime Location**.

Review Sentiment Analysis

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Recent Reviews

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Senior Path Insights

Community Voice

What People Appreciate

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Common Concerns

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Living Environment

Cleanliness & Maintenance: The facility is frequently praised for its cleanliness, with housekeeping staff ensuring that apartments and common areas are well-maintained.

Atmosphere & Community Feel: Residents often feel treated like family, with a focus on social activities that promote interaction and community bonding.

Safety & Security: The community offers a 24-hour call system for resident safety, though some families have raised concerns about neglect and staff accountability.

Family Experience

Families often report feeling welcomed and supported, with staff treating residents with kindness and dignity. However, some have experienced communication challenges and concerns about care quality. Overall, the community strives to provide a comfortable and engaging environment for both residents and their families.

Care Approach

Randall Residence focuses on providing personalized care, with a strong emphasis on memory care and dementia support. The staff work closely with healthcare providers to ensure residents receive comprehensive assistance with daily activities, medication management, and specialized care programs.

Value Consideration

The community offers competitive pricing starting at $4,000 per month, which is lower than the local average. Families appreciate the value in the quality of care and services provided, though some have noted concerns about staffing and management that may impact overall value.

Recent Community Updates

Care Offered

Nursing Home Services:

24-hour skilled nursing care, medication management

Physical Therapy:

Rehabilitation programs for recovery and mobility improvement

Senior Services:

Long-term residential care, social activities

Hours of Operation

Monday

Open 24 hours

Tuesday

Open 24 hours

Wednesday

Open 24 hours

Thursday

Open 24 hours

Friday

Open 24 hours

Saturday

Open 24 hours

Sunday

Open 24 hours

Community Amenities

Care services

Neighborhood Insights

Located in Sterling Heights, Michigan, Randall Residence is situated in a lively area with easy access to medical services, dining options like Chick-Fil-A, and places of worship such as Shelby Bible Church. This setting enhances residents' quality of life by providing a convenient and supportive environment.