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St Anns Community - Rochester

4.4

(

reviews )

1500 Portland Ave, Rochester, NY 14621

Nursing home

Contact

(585) 697-6000

Hours

24 hours (Mon-Sun)

About This Community

St Anns Community - Rochester provides comprehensive skilled nursing care in East Irondequoit, focusing on both short-term rehabilitation and long-term support. Recognized as a 2025 Best Nursing Home by U.S. News & World Report, it excels in delivering attentive medical services including physical and occupational therapy. Residents stay in private, spacious rooms equipped with large bathrooms and modern amenities. The community encourages engagement through diverse activities like arts, music, fitness programs, and outdoor walking paths. While the facility is well-maintained and bright, some reviews note areas needing improvement in housekeeping and food quality. Families can expect a large, established campus with 24-hour nursing care and a dedicated team striving to meet residents' needs.

Review Sentiment Analysis

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Recent Reviews

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Senior Path Insights

Community Voice

What People Appreciate

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Common Concerns

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Living Environment

Cleanliness & Maintenance: The facility is generally described as bright and clean with regular housekeeping, though some reviews report lapses in cleanliness and locked housekeeping supplies causing family members to assist with cleaning.

Atmosphere & Community Feel: Residents experience a supportive environment with access to varied activities such as arts, music programs, and fitness. The community fosters social engagement but some rehab areas have residents with dementia who require close supervision.

Safety & Security: While 24-hour nursing care and supervision are standard, there have been instances of residents wandering unsupervised, indicating occasional challenges in monitoring residents with cognitive impairments.

Family Experience

Families often find staff to be caring and helpful, appreciating communication and the quality of rehabilitation services. However, some express frustration with housekeeping issues and food quality, occasionally needing to supplement meals or assist with cleaning. Visitors note a large, well-equipped facility but advise vigilance for loved ones in rehab areas.

Care Approach

St Anns Community emphasizes skilled nursing with 24-hour care, medication management, and comprehensive therapy services including physical and occupational therapy. Staff are described as loving and competent, though some staffing shortages affect consistency. The community supports residents through both short-term rehab and long-term care with a focus on meeting daily living needs.

Value Consideration

With monthly costs ranging from $4,000 to $9,000, St Anns Community offers extensive nursing care and amenities that justify the price for many families. The dual recognition as a high-performing nursing home supports its value, though some reviews suggest areas like food and housekeeping could be improved to enhance overall satisfaction.

Recent Community Updates

Care Offered

Nursing Home Services:

24-hour skilled nursing care, medication management

Physical Therapy:

Rehabilitation programs for recovery and mobility improvement

Senior Services:

Long-term residential care, social activities

Hours of Operation

Monday

Open 24 hours

Tuesday

Open 24 hours

Wednesday

Open 24 hours

Thursday

Open 24 hours

Friday

Open 24 hours

Saturday

Open 24 hours

Sunday

Open 24 hours

Community Amenities

Care services

Neighborhood Insights

Located in the East Irondequoit neighborhood of Rochester, St Anns Community benefits from proximity to medical providers like Irondequoit Pediatrics and convenient retail options such as Walgreens, Wendy's, and Starbucks. The area offers a mix of residential and commercial amenities, providing a balanced setting for residents and visitors.