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Sunrise Of Westlake Village

4.9

(

reviews )

3101 Townsgate Rd, Thousand Oaks, CA 91361, United States

Assisted living facility

Contact

+1 805-557-1100

Hours

24 hours (Mon-Sun)

About This Community

Sunrise Of Westlake Village distinguishes itself with a bright, home-like atmosphere reminiscent of a Victorian residence, featuring large windows and inviting porches that welcome natural light. Located in Thousand Oaks, this community provides specialized assisted living and memory care with a focus on attentive, long-tenured staff who foster strong bonds with residents. The beautifully maintained grounds and thoughtfully designed common areas support an active lifestyle through diverse activities, from fitness classes to social events and outings. Culinary offerings include chef-prepared meals served restaurant-style, accommodating special dietary needs. Families appreciate the open communication and compassionate leadership, making Sunrise a trusted choice for quality senior care.

Review Sentiment Analysis

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Senior Path Insights

Community Voice

What People Appreciate

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Common Concerns

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Living Environment

Cleanliness & Maintenance: The facility is described as very clean and well-maintained, with fresh air and a pleasant smell, contributing to a comfortable and inviting environment.

Atmosphere & Community Feel: Residents experience a bright, sunny atmosphere with large windows and porches, fostering a warm, home-like feeling. Social activities and friendly interactions create a supportive community.

Safety & Security: Sunrise provides 24-hour supervision, emergency alert systems in suites, and coordinated healthcare communication, ensuring residents’ safety and well-being.

Family Experience

Families report positive experiences with staff who are attentive and communicative, often feeling included and reassured about their loved ones’ care. Visits are welcomed warmly, and the leadership maintains an open-door policy, fostering trust and transparency. Some families noted frustrations with billing and move-out processes but generally appreciate the community’s responsiveness.

Care Approach

Sunrise emphasizes resident-centered care with a skilled nursing presence on-site and 24/7 on-call availability. The staff’s long tenure and compassionate approach help residents adjust smoothly, especially in memory care. Communication between healthcare providers and staff is strong, supporting coordinated, high-quality care tailored to individual needs.

Value Consideration

Pricing ranges from approximately $5,035 to $9,050 monthly, reflecting the level of care and accommodation chosen. Most families feel the cost aligns with the quality of care, amenities, and active lifestyle opportunities, though some express concern about recent price increases and administrative challenges related to refunds.

Recent Community Updates

Care Offered

Nursing Home Services:

24-hour skilled nursing care, medication management

Physical Therapy:

Rehabilitation programs for recovery and mobility improvement

Senior Services:

Long-term residential care, social activities

Hours of Operation

Monday

Open 24 hours

Tuesday

Open 24 hours

Wednesday

Open 24 hours

Thursday

Open 24 hours

Friday

Open 24 hours

Saturday

Open 24 hours

Sunday

Open 24 hours

Community Amenities

Care services

Neighborhood Insights

Situated in Thousand Oaks near Westlake Village, the community benefits from a peaceful suburban setting with easy access to medical centers like Los Robles Medical Center and UCLA Health Offices. Local conveniences include pharmacies and popular dining spots, supporting residents’ and families’ everyday needs. The area offers a blend of tranquility and accessibility to shopping and recreational venues.