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The Hallmark Assisted Living Alzheimer's Center

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reviews )

4718 Hallmark Dr, Houston, TX 77056

Retirement community

Assisted living facility

Non-profit organization

Retirement home

Contact

(713) 622-6633

Hours

8 AM to 5 PM (Mon-Sun)

About This Community

The Hallmark Assisted Living Alzheimer's Center in Houston's Westside neighborhood specializes in memory care and skilled nursing within a Continuing Care Retirement Community setting. Known for its spacious floor plans and a range of supportive services, it provides assistance with daily living activities, medication management, and 24-hour supervision. The community features amenities such as walking paths, a garden, a barber/salon, and movie nights, fostering engagement and comfort. While the facility is not new, it maintains a welcoming atmosphere with festive community spaces and attentive staff who strive to know residents personally. Its central location offers convenient access to local dining and pharmacies, enhancing daily life for residents and families alike.

Review Sentiment Analysis

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Recent Reviews

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Senior Path Insights

Community Voice

What People Appreciate

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Common Concerns

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Living Environment

Cleanliness & Maintenance: The facility is described as clean, well-organized, and visually appealing, with community areas that are festive and comfortable despite the building not being new.

Atmosphere & Community Feel: Residents experience a homelike environment with engaging activities such as movie nights and holiday events, supported by staff who build personal relationships with residents.

Safety & Security: The Hallmark operates a 24-hour call system with round-the-clock supervision, aiming to ensure resident safety, though some reviews note concerns about staff responsiveness.

Family Experience

Families appreciate the caring nature of many staff members and the community's efforts to keep them informed, though some report frustration with communication gaps and billing issues. Visits are generally positive, with families noting the warm treatment of their loved ones and the supportive environment.

Care Approach

The Hallmark emphasizes attentive assistance with daily living activities, medication management, and memory care support. Staff strive to personalize care by learning residents' unique needs, though challenges with staff turnover and coordination with hospice services have been noted in some cases.

Value Consideration

At approximately $3,936 per month, The Hallmark's pricing is slightly above the local average but reflects its comprehensive care offerings and amenities. While many families find value in the quality of care and community activities, some express concerns about additional costs due to billing errors and the need for private nursing support.

Recent Community Updates

Care Offered

Nursing Home Services:

24-hour skilled nursing care, medication management

Physical Therapy:

Rehabilitation programs for recovery and mobility improvement

Senior Services:

Long-term residential care, social activities

Hours of Operation

Monday

8 AM to 5 PM

Tuesday

8 AM to 5 PM

Wednesday

8 AM to 5 PM

Thursday

8 AM to 5 PM

Friday

8 AM to 5 PM

Saturday

8 AM to 5 PM

Sunday

8 AM to 5 PM

Community Amenities

Care services

Neighborhood Insights

Located in Houston's Westside area within the 77056 zip code, The Hallmark sits in a diverse and economically stable neighborhood. The area features a mix of demographics and a median income above $120,000, offering residents access to nearby pharmacies, restaurants, and cultural sites that contribute to a convenient and engaging lifestyle.