Verified Senior Path Partner

The Heights of North Houston

3.9

(

137

reviews )

303 Hollow Tree Ln, Houston, TX 77090

Nursing home

Contact

(832) 705-8700

Hours

24 hours (Mon-Sun)

About This Community

The Heights of North Houston specializes in skilled nursing care with a focus on medical support and rehabilitation services. Located in Houston, this community provides 24-hour nursing and therapy, ensuring residents receive continuous attention tailored to their health needs. The facility features well-maintained private rooms and a variety of amenities including fitness programs, a movie theater, and outdoor walking paths that encourage engagement and comfort. Families appreciate the open communication and the involvement of leadership in care coordination. While some reviews note challenges with responsiveness and food quality, many highlight the clean environment and dedicated therapy services that support recovery and well-being.

Review Sentiment Analysis

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Recent Reviews

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Senior Path Insights

Community Voice

What People Appreciate

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Common Concerns

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Living Environment

Cleanliness & Maintenance: The facility is generally clean and well-maintained, with multiple reviews highlighting tidy rooms and common areas. However, some reports mention occasional lapses in bedside cleanliness and floor sweeping.

Atmosphere & Community Feel: The community atmosphere is described as supportive with friendly staff and engaging activities such as music programs and movie nights. Some residents feel comfortable and enjoy social opportunities, though there are mixed feelings about noise choices like weekend music.

Safety & Security: With 24-hour nursing care and supervision, the community provides continuous monitoring for resident safety. Families note confidence in the medical oversight and communication, though some concerns about staffing levels could impact responsiveness.

Family Experience

Families often experience open and helpful communication from staff and administration, particularly appreciating updates and the Director of Nursing's involvement. Visits are generally positive, with some families noting initial nervousness that eases as residents settle in. However, some families report frustration with delayed assistance and food service issues during visits.

Care Approach

The Heights of North Houston emphasizes skilled nursing and rehabilitation with a focus on professional, round-the-clock care. Therapy services are a key component, supporting recovery and mobility. Staff interactions show a commitment to respect and compassion, though some reviews suggest variability in responsiveness and care consistency.

Value Consideration

Monthly pricing ranges from $8,669 to $9,733, reflecting the skilled nursing level and extensive amenities. While some families find the value justified by the therapy and medical services, others question the cost given reported issues with food and staff responsiveness. Overall, the community offers a comprehensive care package with room for improvement in service delivery.

Recent Community Updates

Care Offered

Nursing Home Services:

24-hour skilled nursing care, medication management

Physical Therapy:

Rehabilitation programs for recovery and mobility improvement

Senior Services:

Long-term residential care, social activities

Hours of Operation

Monday

Open 24 hours

Tuesday

Open 24 hours

Wednesday

Open 24 hours

Thursday

Open 24 hours

Friday

Open 24 hours

Saturday

Open 24 hours

Sunday

Open 24 hours

Community Amenities

Care services

Neighborhood Insights

Situated in Houston, Texas, The Heights of North Houston is close to several medical centers including Houston Northwest Medical Center and various pharmacies, making healthcare access convenient. The area is a mixed urban neighborhood with nearby churches and community services, supporting a diverse resident population. The location offers easy access to parks and local dining options, contributing to a balanced environment for residents.