Verified Senior Path Partner

The Hurlbut

3.4

(

reviews )

1177 E Henrietta Rd, Rochester, NY 14623

Nursing home

Hospice

Contact

(585) 424-4770

Hours

9 AM to 8 PM (Mon-Sun)

About This Community

The Hurlbut provides skilled nursing and hospice care in Rochester, NY, focusing on rehabilitation and long-term support. Known for its dedicated nursing staff, the community emphasizes attentive care for residents recovering from surgery or managing chronic conditions. While the facility shows signs of aging and challenges with staffing, many families appreciate the compassionate efforts of the caregivers who strive to maintain dignity and comfort. Residents have access to a variety of amenities including arts and fitness rooms, outdoor walking paths, and scheduled activities that encourage engagement. The location offers convenient access to medical centers and local conveniences, making it a practical choice for families seeking comprehensive nursing care.

Review Sentiment Analysis

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Recent Reviews

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Senior Path Insights

Community Voice

What People Appreciate

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Common Concerns

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Living Environment

Cleanliness & Maintenance: Several reviews describe the facility as outdated and in disrepair, with issues such as broken furniture, pest infestations, and general uncleanliness affecting resident comfort.

Atmosphere & Community Feel: Despite challenges, staff efforts create a caring atmosphere where residents feel respected and supported, with activities and social programs offered to engage them.

Safety & Security: Concerns about medication administration errors and insufficient staffing raise safety issues, though hospice care and nursing oversight are present.

Family Experience

Families often note the dedication of staff and their genuine care for residents, especially during rehabilitation. However, some express frustration with communication gaps, inconsistent care quality, and facility conditions. Visits reveal a mixed experience, with appreciation for staff kindness but worries about understaffing and hygiene.

Care Approach

The Hurlbut emphasizes skilled nursing with 24-hour supervision and rehabilitation services. Staff demonstrate commitment to resident dignity and comfort, often working extra hours to compensate for shortages. Hospice care is available, though some families report variability in care consistency and responsiveness.

Value Consideration

Pricing ranges from $7,000 to $11,000 monthly, reflecting skilled nursing and hospice services. While the community offers extensive amenities and care programs, reviews suggest families weigh the cost against concerns about facility condition and staffing levels.

Recent Community Updates

Care Offered

Nursing Home Services:

24-hour skilled nursing care, medication management

Physical Therapy:

Rehabilitation programs for recovery and mobility improvement

Senior Services:

Long-term residential care, social activities

Hours of Operation

Monday

9 AM to 8 PM

Tuesday

9 AM to 8 PM

Wednesday

9 AM to 8 PM

Thursday

9 AM to 8 PM

Friday

9 AM to 8 PM

Saturday

9 AM to 8 PM

Sunday

9 AM to 8 PM

Community Amenities

Care services

Neighborhood Insights

Located on East Henrietta Road in Rochester, The Hurlbut sits near medical facilities like the URMC Sawgrass Surgical Center and local pharmacies. The area provides convenient access to dining and shopping options, blending healthcare accessibility with everyday conveniences for residents and families.