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The Plaza at Waikiki

4.1

(

reviews )

1812 Kalākaua Ave, Honolulu, HI 96815

Assisted living facility

Contact

(808) 955-0800

Hours

24 hours (Mon-Sun)

About This Community

The Plaza at Waikiki presents a distinctive senior living experience in Honolulu’s McCully - Moiliili neighborhood, combining assisted living with specialized memory care. Residents benefit from private and studio apartments featuring kitchenettes and multiple nurse call systems, ensuring comfort and safety. The community’s resort-style amenities include a full-service salon, fitness center, media room, and a variety of social activities such as group walks along the Ala Wai and music sessions. Its location offers easy access to Waikiki Beach, local dining, and nearby medical facilities like Kapiolani Medical Center. Personalized care plans and 24-hour nursing support cater to diverse needs, while scheduled transportation and concierge services enhance daily convenience.

Review Sentiment Analysis

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Recent Reviews

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Senior Path Insights

Community Voice

What People Appreciate

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Common Concerns

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Living Environment

Cleanliness & Maintenance: The lobby and common areas are described as clean and well-maintained, contributing to a pleasant first impression. However, serious cleanliness issues were reported specifically on the memory care floor, including soiled linens and unsanitary living spaces.

Atmosphere & Community Feel: The community fosters a lively social environment with diverse activities such as exercise classes, music sessions, and group outings. Residents experience a hotel-like ambiance that supports both relaxation and engagement.

Safety & Security: Multiple nurse call systems and 24-hour nursing staff provide a strong safety net. Despite this, some reviews highlight safety concerns on the memory care floor, including falls and resident assaults, indicating potential gaps in supervision.

Family Experience

Families often note positive interactions with staff and appreciate the variety of activities available for residents. However, some families express frustration over communication and responsiveness, particularly regarding care and cleanliness issues in memory care. Visits are generally comfortable in common areas, but concerns about specific care units affect overall family satisfaction.

Care Approach

The Plaza at Waikiki emphasizes personalized care plans supported by a 24-hour nursing team and multiple nurse call systems in apartments. Their Hali’a Memory Care program focuses on honoring residents' life stories to foster familiarity and comfort. Despite these efforts, some reviews suggest inconsistencies in care delivery and staff engagement, especially in memory care.

Value Consideration

Pricing ranges from approximately $3,700 to over $10,000 monthly, positioning The Plaza at Waikiki above the local average. The community provides extensive amenities and specialized care options, which may justify the higher cost for some families. However, reported issues in memory care raise questions about value consistency across all service areas.

Recent Community Updates

Care Offered

Nursing Home Services:

24-hour skilled nursing care, medication management

Physical Therapy:

Rehabilitation programs for recovery and mobility improvement

Senior Services:

Long-term residential care, social activities

Hours of Operation

Monday

Open 24 hours

Tuesday

Open 24 hours

Wednesday

Open 24 hours

Thursday

Open 24 hours

Friday

Open 24 hours

Saturday

Open 24 hours

Sunday

Open 24 hours

Community Amenities

Care services

Neighborhood Insights

Located on Kalākaua Avenue in Honolulu’s McCully - Moiliili area, The Plaza at Waikiki is situated near the vibrant Waikiki Beach district. The neighborhood offers a mix of cultural attractions, shopping, dining, and easy access to healthcare facilities like Kapiolani Medical Center. This urban setting provides residents with both convenience and scenic recreational opportunities.