Verified Senior Path Partner

Incarnate Word Retirement Community

4.2

(

reviews )

4707 Broadway, San Antonio, TX 78209

Retirement community

Assisted living facility

Nursing home

Contact

(210) 829-7561

Hours

24 hours (Mon-Sun)

About This Community

Incarnate Word Retirement Community in San Antonio’s Alamo Heights neighborhood provides a broad spectrum of senior living options, including independent living, assisted living, memory care, and skilled nursing. The community is distinguished by its beautifully maintained grounds and spiritual focus, featuring four chapels and daily Mass that nurture residents’ faith. Residents benefit from chef-prepared meals, diverse social and cultural activities, and wellness programs including fitness classes and a heated indoor pool. The community emphasizes respectful, attentive care with 24-hour support and medication management. Its location near medical centers and local amenities offers convenience and peace of mind for families.

Review Sentiment Analysis

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Recent Reviews

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Senior Path Insights

Community Voice

What People Appreciate

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Common Concerns

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Living Environment

Cleanliness & Maintenance: The facility is generally praised for its cleanliness and well-maintained grounds, described as spotless and odor-free in skilled nursing areas. However, some memory care areas have been reported as dirty with pest sightings.

Atmosphere & Community Feel: The community fosters a spiritual and social atmosphere with daily Mass, bible studies, and a rich calendar of cultural outings and activities. Residents often feel a strong sense of friendship and support.

Safety & Security: 24-hour staff presence and a call system provide continuous supervision. However, some reviews mention staff behavior issues that could impact residents’ sense of safety, especially in memory care.

Family Experience

Families typically experience good communication with social workers and staff, appreciating the resources and support provided. Visits highlight a clean, welcoming environment and opportunities for residents to engage socially. Some families have concerns about staff responsiveness to personal belongings and occasional negative interactions.

Care Approach

The community emphasizes comprehensive care with 24-hour supervision, medication management, and assistance with daily living tasks. Spiritual care is integral, supporting residents’ emotional and faith needs. While many staff are described as compassionate and attentive, some reviews indicate inconsistent staff behavior, particularly in memory care.

Value Consideration

With monthly rates ranging from approximately $1,520 to $5,536, the community offers a wide range of care levels and amenities. Positive reviews suggest good value for the quality of environment and services, though some negative feedback points to areas where value could be improved, such as staff training and item management.

Recent Community Updates

Care Offered

Nursing Home Services:

24-hour skilled nursing care, medication management

Physical Therapy:

Rehabilitation programs for recovery and mobility improvement

Senior Services:

Long-term residential care, social activities

Hours of Operation

Monday

Open 24 hours

Tuesday

Open 24 hours

Wednesday

Open 24 hours

Thursday

Open 24 hours

Friday

Open 24 hours

Saturday

Open 24 hours

Sunday

Open 24 hours

Community Amenities

Care services

Neighborhood Insights

Located in the upscale Alamo Heights area of San Antonio, the community benefits from a serene residential setting with easy access to local shops, cafes, and medical facilities. Its proximity to the San Antonio Military Medical Center and nearby universities adds convenience and cultural opportunities for residents and families.