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Waterfall Health of Brown Deer

2.5

(

reviews )

7500 W Dean Rd, Milwaukee, WI 53223

Nursing home

Rehabilitation center

Retirement community

Retirement home

Contact

+18558667661

Hours

About This Community

Waterfall Health of Brown Deer provides a range of assisted living and rehabilitation services in Milwaukee’s Whispering Hills neighborhood. The community supports residents with daily living needs such as bathing, dressing, and medication management, and is wheelchair accessible to accommodate various mobility levels. Its amenities include a library, arts and activity rooms, fitness programs, and a movie theater, offering diverse opportunities for engagement. Conveniently located near medical facilities like Rogers Memorial Hospital and Aurora Nephrology, it ensures easy access to healthcare. While pricing is below the local average, recent reviews reveal mixed experiences, highlighting ongoing efforts by new management to improve care quality and facility conditions.

Review Sentiment Analysis

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Recent Reviews

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Senior Path Insights

Community Voice

What People Appreciate

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Common Concerns

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Living Environment

Cleanliness & Maintenance: Several reviews highlight significant cleanliness problems, including persistent odors and unaddressed spills, indicating ongoing maintenance challenges despite some reports of a clean environment.

Atmosphere & Community Feel: The atmosphere is inconsistent; some residents find the staff supportive and the environment engaging with many activities, while others report a lack of attentiveness and emotional distress among residents.

Safety & Security: Safety concerns are implied through reports of neglect in care routines and poor supervision, though the facility provides 24-hour supervision and an emergency alert system as part of its services.

Family Experience

Families’ experiences vary widely; some appreciate helpful communication and supportive staff, especially social workers, while others report frustration with management, poor responsiveness, and difficulty during discharge processes. Visitors note both friendly interactions and troubling neglect.

Care Approach

Waterfall Health of Brown Deer emphasizes assistance with daily living activities and rehabilitation support, with 24-hour supervision and medical service access nearby. However, reviews suggest inconsistencies in care delivery, with some families noting neglect and others acknowledging caring staff and management efforts to improve.

Value Consideration

The community’s monthly pricing is below the Milwaukee area average, which may appeal to budget-conscious families. Despite this, the mixed quality of care and facility conditions reported in reviews suggest families should weigh cost savings against potential care challenges.

Recent Community Updates

Care Offered

Nursing Home Services:

24-hour skilled nursing care, medication management

Physical Therapy:

Rehabilitation programs for recovery and mobility improvement

Senior Services:

Long-term residential care, social activities

Hours of Operation

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

Community Amenities

Care services

Neighborhood Insights

Located in the Whispering Hills area of Milwaukee, Waterfall Health of Brown Deer benefits from proximity to essential medical centers and pharmacies. The neighborhood offers local dining options and parks, providing residents with opportunities for outings and social activities in a suburban setting.