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Wingate Residences at Melbourne Place

4.9

(

reviews )

140 Melbourne Rd, Pittsfield, MA 01201

Assisted living facility

Nursing home

Retirement community

Retirement home

Contact

(413) 499-1992

Hours

24 hours (Mon-Sun)

About This Community

Wingate Residences at Melbourne Place shines with its attentive staff, beautifully updated spaces, and a standout Concierge Program that helps new residents settle in and feel at home. Residents enjoy private apartments with kitchenettes, Wi-Fi, and air conditioning, while the community buzzes with activities—from gardening and painting to movie nights and live music. The team goes beyond basic care, offering personalized support for daily needs, medication management, and specialized memory care. Families appreciate the open communication and the extra mile staff take to keep everyone connected and comfortable. Highlights: Concierge Program eases transitions, vibrant activity calendar keeps residents engaged, and staff communication with families is consistently praised.

Review Sentiment Analysis

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Recent Reviews

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Senior Path Insights

Community Voice

What People Appreciate

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Common Concerns

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Living Environment

Cleanliness & Maintenance: Facilities are described as beautifully maintained and recently updated, with residents noting comfort and cleanliness in both common areas and private apartments.

Atmosphere & Community Feel: The community fosters a warm, social environment where staff know residents by name and actively encourage participation in a wide range of activities and outings.

Safety & Security: 24-hour emergency call systems, monitored around the clock, along with attentive staff, provide a strong sense of safety for residents and peace of mind for families.

Family Experience

Families report open, frequent communication with staff, who often reach out with updates and are available outside regular hours. Many mention how the Concierge Program made transitions smoother and how staff interactions with both residents and family members are consistently kind and accommodating. The overall family experience is one of relief and gratitude for the support provided.

Care Approach

Wingate Residences at Melbourne Place focuses on personalized support, with staff available around the clock for daily living assistance, medication management, and specialized memory care. The community emphasizes mental wellness, social engagement, and dietary needs, tailoring care to each resident’s preferences and abilities. The Concierge Program stands out for its hands-on help with settling in and ongoing adjustment to community life.

Value Consideration

With monthly costs starting at $6,500, Wingate Residences at Melbourne Place is priced above the local average, but families often feel the quality of care, amenities, and staff attentiveness justify the investment. Reviews note the community’s higher cost but also highlight the comprehensive services, beautiful environment, and exceptional staff as reasons to consider the value.

Recent Community Updates

Care Offered

Nursing Home Services:

24-hour skilled nursing care, medication management

Physical Therapy:

Rehabilitation programs for recovery and mobility improvement

Senior Services:

Long-term residential care, social activities

Hours of Operation

Monday

Open 24 hours

Tuesday

Open 24 hours

Wednesday

Open 24 hours

Thursday

Open 24 hours

Friday

Open 24 hours

Saturday

Open 24 hours

Sunday

Open 24 hours

Community Amenities

Care services

Neighborhood Insights

Set on a hillside in Pittsfield, Wingate Residences at Melbourne Place offers scenic views and a peaceful setting, yet remains close to medical facilities like BMC Hillcrest Campus and New England Pain Diagnosis & Treatment Center. The area combines natural beauty with convenient access to shops, cafes, and local attractions, making it appealing for seniors who enjoy both tranquility and community connections.