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Woodland By Bonaventure

(

reviews )

4532 Intelco Loop SE, Lacey, WA 98503

Assisted living facility

Retirement community

Retirement home

Senior citizen center

Contact

(360) 528-3253

Hours

24 hours (Mon-Sun)

About This Community

Woodland By Bonaventure in Lacey, Washington, is a sizable senior living community providing assisted living, memory care, and independent living options. It features a broad range of apartment styles, including studios and one-bedroom units, designed to accommodate changing care needs. The community emphasizes medical support with 12-16 hour nursing care and medication management, alongside amenities such as a fitness center, spa, walking paths, and resident-run activities. While the setting offers access to nearby parks and medical facilities, recent reviews highlight challenges with housekeeping, meal service, and transportation, reflecting ongoing management transitions. Woodland strives to balance comprehensive care with an active lifestyle in a peaceful environment.

Review Sentiment Analysis

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Recent Reviews

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Senior Path Insights

Community Voice

What People Appreciate

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Common Concerns

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Living Environment

Cleanliness & Maintenance: Reviews indicate housekeeping and laundry services are inconsistent, with residents or families often needing to manage these tasks themselves. Maintenance of laundry facilities is problematic, contributing to resident dissatisfaction.

Atmosphere & Community Feel: The community atmosphere is described as friendly and relaxing by some residents and visitors, with opportunities for social engagement through activities and shared spaces, though staffing shortages sometimes limit activity facilitation.

Safety & Security: While the community offers 24-hour staff and nursing care, some reviews mention lapses in health safety protocols, such as delayed COVID testing and lack of quarantine signage, raising concerns about response consistency.

Family Experience

Families report mixed experiences; some appreciate the friendly staff and pleasant environment, while others express frustration with communication gaps, inconsistent care, and service shortcomings. Frequent management changes contribute to uncertainty and dissatisfaction during family visits and interactions.

Care Approach

Woodland By Bonaventure provides nursing care with 12-16 hour coverage and specialized memory care, focusing on assistance with daily living activities and medication management. However, reviews suggest challenges in delivering consistent care and transparency about care packages, impacting family trust.

Value Consideration

The community’s base pricing is competitive for the Lacey area, but additional care costs are billed separately and can be high, leading some families to question the overall value. Service inconsistencies and unmet expectations around amenities and care reduce perceived value for some residents.

Recent Community Updates

Care Offered

Nursing Home Services:

24-hour skilled nursing care, medication management

Physical Therapy:

Rehabilitation programs for recovery and mobility improvement

Senior Services:

Long-term residential care, social activities

Hours of Operation

Monday

Open 24 hours

Tuesday

Open 24 hours

Wednesday

Open 24 hours

Thursday

Open 24 hours

Friday

Open 24 hours

Saturday

Open 24 hours

Sunday

Open 24 hours

Community Amenities

Care services

Neighborhood Insights

Located in Lacey, Washington, Woodland By Bonaventure sits near parks and medical offices, providing residents with access to outdoor recreation and healthcare services. The surrounding area is quiet and residential, supporting a calm lifestyle with convenient amenities such as cafes and pharmacies within reach.